They appointed a Programme Champion internally to drive communications about upcoming sessions (in addition to the info automatically sent to every participant).
Inspire Case Study: SAGA Plc
Saga Plc is home to a range of products and services exclusively for the over 50s, including insurance, holidays, money and the UK’s best-selling monthly magazine. With over 5000 employees and a turnover of £337m, they are based in Folkestone in the UK.
Saga are a champion of age in the workplace. They’re a dynamic and forward-looking business with a clear, single-minded purpose; to create exceptional experiences every day and be a driver for positive change in our markets and communities.
Situation
As part of Saga’s ongoing leadership development programme, they were looking to introduce a different kind of learning experience as part of their L&D strategy; one that brings the outside world in. One that would provide their leaders with an understanding of what is happening in the outside world, to inform their business’ change journey.
As a result, they selected 40 members of their leadership team to participate in the Wavelength Inspire programme back in February 2021.
Bringing the outside world in for Saga's leadership team
Each month Wavelength Inspire provided their leadership team with live, curated access to some of the world’s most progressive organisations and accomplished leaders.
From iconic disruptors like Airbnb, to the CEOs of Unilever and IKEA, Inspire provided them with unrivalled access to global practitioners. No academics or gurus, just real leaders their team could relate to, putting Saga in the very best place to shape their own future.
The dedicated online portal provided Saga participants with access to extensive pre- and post-event materials, podcasts and recordings of each session, plus concise, edited highlights and a written synopsis of each session.
How SAGA made the best use of Wavelength Inspire
Saga also introduced some practical measures to ensure they made the best use of the Inspire programme, to develop the bond between their cohort and get maximum impact and participation from individuals and the group.
They also appointed a Sponsor of the group who would tune in themselves and could understand the content that was shared and how it could then relate back to their organisation and the group.
They set up a WhatsApp Group connecting all their participants.
They co-ordinated a time for all participants to tune into the live sessions together. In fact, only illness or holiday were excuses not to do so!
During the recordings, their cohort used WhatsApp to communicate key take outs and to drive conversation).
At the end of the session, they immediately arranged a 30 minute debrief, to land the learnings and get input from the whole group on key takeaways and how they could consider implementing any aspects in their own business.
The ’Sponsor’ would come onto the call with not only their own key reflections, but also ‘The Disruptive Questions’ to ask the group.
They then got their group to break out for 12 minutes, to reflect on the disruptive questions and then each group nominated one person to present back for two minutes.
Not only did Saga use the programme as ‘a cultural book club’, but it also had a great additional benefit of breaking down silos as the same group of people would come together collectively every month for a couple of hours to learn, reflect and share.
What SAGA said
You managed to do that difficult thing of getting people to think more broadly about their profession, sharing fresh thinking from other companies and weaving this into a stimulating and entertaining narrative – great result!
You managed to do that difficult thing of getting people to think more broadly about their profession, sharing fresh thinking from other companies and weaving this into a stimulating and entertaining narrative – great result!
Dave did a thorough job of understanding ADCB journey towards Service Excellence, where we were, and what our ambition is. Dave tailored his speech in line with ADCB’s Service Ambition and illustrated the service road map beautifully to the audience. His speech was a catalyst that has reignited our leaders passion for service excellence, which is clearly evidenced by the increase in the number of change initiatives that have been kicked off and successfully implemented since the event. Would definitely recommend Dave as a speaker to help put to the customers and the employees back at the top of the agenda where it always belongs.
Thank you for the brilliant session you delivered. We have received extremely positive feedback and it was a key contribution to the success of the two days. Both content and delivery were truly excellent, congratulations!
If you have a chance to work with Steve Cadigan - for any reason at all - grab it! You will learn a lot. You will enjoy the experience. You will benefit from knowing and working with Steve in ways large and small. And it’s not just about the work. It’s about what kind of person Steve is. Trust me: you want to work with Steve.
Working with Wavelength and their speakers was really easy. Sarah helped us shortlist a number of different speakers that were suitable for our event. Tokunbo was a great speaker, he listened to our needs about the event and what we wanted to achieve. His delivery was fantastic and we received great feedback on the session. Tokunbo spoke about the importance of embedding a long-term strategy that celebrates difference, of developing a culture of mentoring, championing and sponsorship, and that excellence is everywhere - and how employees should find it and then nurture it.
Aravind is an inspirational example of how to do good business and do good at the same time. This trip is built in that image, feeding your brain and your soul in equal measure. I can’t recommend it highly enough. The impact will stay with you for years!
For me, the most significant impact has been a personal one. I have never felt more inspired by the experience and many have observed a huge lift in my confidence and leadership presence.
Catherine made a great impression on our leadership team. She was a true professional and kept the audience engaged in a thought-provoking and easy-to-follow session.
It’s clear that she is an expert and took the time to listen to our needs to make the session a huge success.
Wavelength Inspire
Find out more about Wavelength Inspire and how it can impact your business.