Sue Stephenson, Former Executive, The Ritz-Carlton Hotel Company on Process
Welcome to our ‘Shortcuts to Inspiration’ series where we share bite size nuggets of inspiration from Connect.
Next up in our series is Sue Stephenson, Former Executive, The Ritz-Carlton Hotel Company talking about the processes behind the smiles that embed Ritz-Carlton’s legendary customer service.
Connect is our leadership programme that inspires, develops and connects leaders whose professional paths would not normally cross. With clients from large corporates, social enterprises, charities and the public sector, we bring together a diverse community of 90 top leaders to learn alongside and from each other.
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Sue Stephenson is part of SpeakersHub and one of our most sought after speakers on culture, service excellence, purpose and leadership. To view her full biography, find links to her showreel and to book Sue to speak at your own event please click here