Last week the Health Services Executive Team and I had the pleasure of visiting Alder Hey Children’s Hospital for a tour and a visit to their Innovation Hub, led by Dr Iain Hennessey and team. It was incredibly impressive and I really enjoyed spending time in another healthcare organisation, seeing and learning about how they are delivering excellence in innovation. The hospital puts patients and their families at the heart of every decision they make and actions they take, making the environment as welcoming as possible, including things like the smell and look of different areas to make the children feel comfortable. They also have no sirens when the ambulances arrive so not to distress any of the patients.
The day was organised by Wavelength in partnership with Alder Hey, Adrian Simpson from Wavelength helped facilitate a great session where we were able to share ideas around patient centricity and innovation and look for ways in which we can continue to develop the healthcare we deliver for our own patients and customers. Huge thank you to the hospital and Wavelength for an amazing day it has certainly inspired us!