Re-writing the playbook on culture and values
Hear how Airbnb re-wrote the playbook on ‘how to do layoffs’ with respect and empathy at the toughest of times, when they were forced to make huge layoffs following COVID. From one-on-one conversations for all those who were laid off, to demonstrating accountability from Brian Chesky in in-person meetings, to offering 12 months of healthcare coverage, to creating a new recruiting platform to support their people in finding new jobs. It didn’t matter what the ’norm’ was. It was all about building their own play-book, pushing boundaries and doing things that hadn’t been done before.