"Connect is different to other leadership courses I’ve been on. It’s over an extended period of time so you have a sustained relationship with people, but also it's hugely varied. The Behind The Brand experiences we went on, to Liverpool Football Club, to Alder Hey Hospital and Pret A Manger, they’re really different businesses. So varied and you get to learn something different every time. The eureka moments for me - whether it’s the CEO of Liverpool Football Club, or the ex-President of Lufthansa Airlines, it’s about being human as a leader, and being prepared to wear your humility with pride, is something that I’ll certainly take away from Connect.”